Terms and conditions

When you visit www.banalata.in or send e-mails/feedback to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All the books are subject to availability at the time of supply and order placing. Books will be supplied to individual buyers against Advance Payment including the courier charges extra as per the destination cities in India only. We assure you of our prompt delivery but in case of non-receipt of packet(s) due to delay by postal authorities, please report us within 1 month in case of SURFACE MAIL dispatches and within 15 days in case of AIRMAIL dispatches.

Banalata Publication  reserves the right at any time and from time to time to add, modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Banalata Publication shall not be liable to you or to any third party for any modification, suspension or discontinuance of any Service.
While the prices and stock availabilities mentioned are accurate at the time of posting and all effort is made to ensure that the right price is published, no such guarantee can be given and all such information is subject to change without notice.

Logistics and Deliveries
Banalata Publication has third party agreements with various companies that provide logistical and courier services for the dispatch of customers' orders. While we take all steps possible for monitoring the deliveries, we cannot take liability for delays caused due to unforeseen reasons. The above terms and conditions are subject to change without notice. Changes will be posted on this page and will become effective 24 hours after first posting.

Cancellations and Refunds
Once an order is placed online and Mode of Payment i.e. by Cheque, Money Order, Bank Draft or via Bank Transfer against the payment made, no cancellation shall be entertained. Banalata Publication shall make every effort to make sure that the goods are delivered in good condition. However, damages and misplacements may happen at the end of the logistics and courier service providers. Under such a scenario, Banalata Publication shall replace / resend the goods to the customer once the latter convinces Banalata Publication that such a mishap has occurred. No refunds shall be entertained under any scenario due to operational limitations that will create problems for all concerned parties including the customer.


This Site may be accessed from countries other than India. This Site may contain products or references to products that are not available outside of India. Any such references do not imply that such products will be made available outside India. If you access and use this Site outside India you are responsible for complying with your local laws and regulations. Banalata Publication doesn’t deliver books internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the Delivery Address is within India.